Overview
We respect your privacy. This Policy explains what we collect, how we use it, and your choices. By using our site, you agree to this Policy and our Terms.
Information we collect
- Information you provide: name, email, phone, billing and shipping addresses, payment details, account preferences.
- Order information: items purchased, delivery details, support history.
- Device and usage data: IP address, browser type, pages viewed, and interactions that help us improve the site.
- Cookies: small files used to remember preferences, enable checkout, and measure site performance. You can manage cookies in your browser settings. Some features may not work without them.
How we use information
- Process orders, payments, and delivery
- Provide support and account services
- Improve products, roasting schedules, and site experience
- Send service messages about orders and accounts
- Send marketing only with your consent, which you can withdraw at any time
Sharing information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the site, process payments, store data, deliver orders, and send communications
- Law enforcement or regulators if required by law or to protect our legal rights
- A successor entity in the event of a merger or acquisition, under the same privacy commitments
Data security
We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect data within reasonable industry practices.
Your choices
- You can access, correct, or delete certain information in your account.
- You can unsubscribe from marketing at any time by using the link in our emails or by contacting us.
- You can manage cookies in your browser settings.
Children
We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us and we will remove it.
International transfers
If we transfer data to providers in other countries, we take steps to protect it under this Policy and applicable law.
Changes to this Policy
We may update this Policy. The latest version will be posted on this page with an updated date. Continued use of the site means you accept the changes.
Contact
Questions about privacy
Email: hello@kopiboy.co